Special Institutional Services

Introduction

In our long experience we have found that the implementation of truly effective “business solutions” most often requires careful consideration beyond technology alone. We have assisted many of our clients in the planning and implementation of more broadly defined digital transformation initiatives that leverage geospatial and related technologies within the context of other solution dimensions that may be needed, including policy and regulatory formulation, organizational design, institutional capacity building and other important factors for successful and sustainable solution implementation. Our methods include intensive engagement with all the key stakeholders at both executive and operational levels to ensure that the resulting digital transformation agenda is focused on mission critical issues in a manner that is well understood and supported within the organization.

Among the topical transformation areas that we have served…

Conducting organizational and enterprise mandate gap analysis in comparison with international benchmarks and industry trends;
Business process integration and streamlining where multiple organizations are involved in the provision of shared or aligned services (e.g. no-objection-certificates, capital investment planning and project coordination, coordinated data development and others);
Facilitate deep stakeholder engagement where required to consolidate knowledge and incite agreement, coordination and collaboration towards a common purpose;
Organize and launch multi-stakeholder steering and oversight committees, working groups and special interest groups;
Refine or develop all-inclusive data policy and governance frameworks;
Assess and report expected tangible and intangible returns on investment for digital transformation;
Provide guidance on project alignment measures that can be taken where multiple efforts overlap or can be better coordinated to maximize the positive outcomes;
Outreach with impact – carefully designed stakeholder outreach, communications and engagement programs that are intended to inform, increase awareness and instigate action.

What we can offer:

With our long experience comes broad familiarity with a wide range of business domains and the ways that the connect, be it departments in a municipality or international organizations working on common themes globally. Our interventions help to bring common understanding and brokering of partnerships;
Joint understanding of the business domains, institutional, and technological drivers and success factors behind the targeted transformation (s). When needed, we tap into our extensive global network of subject matter experts (SME’s) for addressing areas of targeted specialization;
Strong project management targeted towards focused delivery while aligning with the broader and more comprehensive picture in the organization. This includes consideration for and coordination with related planned and on-going initiatives;
Proven methodology to ensure that strategies are achieved and expectations met, from executive vision down to practical operational efficiencies;
Providing a test bed for exploration and innovation of new and emerging smart solutions and technologies that are scalable and sustainable at enterprise and community levels.

What we have helped our clients achieve:

Common understanding across disciplines and organizations regarding shared services, common processes, and associated guidelines and procedures;
High level of institutional stakeholder buy-in towards targeted transformation aspirations;
Sustain stakeholder interest and engagement through transformation process and beyond.
Appreciation of proactive innovation and advancement by leadership and the public;
Achieving return on investment by streamlining government operations and enhancing productivity;
Deliver compellingly improved services to customers and the public;
Ensure reliable access to information in a multi-stakeholders and multi-disciplinary setup to support planning, advanced analysis, and executive decision making
Establish strategic direction based on well-defined organizational and community needs and priorities, tempered with international best practices and lessons learned;
Effective implementation of strategies based on priorities, interdependencies and organizational readiness;
Establishment of unit, stakeholder representative bodies and governance mechanisms for overseeing and guiding the digital transformation program.